Metropolitan FRANCE :
Home & relay point: 2 to 3 working days (+3 working days if customized).
Express: 24h to 48h for orders placed before 12pm, Monday to Friday (+3 working days if customized).
EUROPE :
Home & relay point: 3 to 4 working days (+3 working days if personalized).
United Kingdom and Switzerland: a customs clearance delay may be added to the estimated delivery date.
DROM / DOM TOM :
Home: 8 to 10 working days (+3 working days if customized).
A customs clearance delay may be added to the estimated delivery date.
What are the delivery charges and methods?arrow-down
Europe (European Union, United Kingdom, Switzerland): Free delivery for orders over €30
Delivery methods by country:
- Pickup points: €4.50 - Free from €30 purchase - Colissimo without signature
- Home delivery: 6€ - Free from 30€ purchase - Colissimo without signature
- Express: 15€ - Chronopost with signature
DROM / DOM TOM
- Home delivery: 15€ - Free delivery from 50€ - Colissimo without signature
What are the return conditions?arrow-down
Returns are authorized within 30 days of delivery of the order.
Orders placed between November 1 and December 15, 2024 benefit from an extended return period, until January 15, 2025. Outside these dates, the 30-day return period applies.
Exchanges will no longer be available from 15/11/2024. After this date, only refunds will be offered.
Return costs: €5 will be deducted from the refund (per return request) to generate a prepaid label.
Countries concerned: France, Belgium, Germany, Spain, Luxembourg.
For all other countries/regions, the cost of the return label is borne by the customer.
Click here to see the full conditions and the returns portal.