The five evaluation themes
- Governance: this dimension measures our mission, our social and environmental commitment, our ethics, and our transparency.
- Employees/Workers: this dimension assesses the financial security, health and safety, career development, and satisfaction of our teams.
- Community: this dimension focuses on our local impact, diversity, inclusion, civic engagement, supply chain, and relationships with our local communities.
- Environment: this examines our management of resources, climate, water, biodiversity, production, and the direct and indirect impact of our activities.
- Customers: this theme focuses on the quality of our products/services, customer relations, marketing ethics, data protection, and the positive impact on users.