Frequently asked Questions

Payment

Yes, we offer payment in 2 installments for orders over €50 and in 2 or 3 installments for orders over €75. Below €50, it is not possible to pay for your order in installments.
To take advantage of payment in installments, simply select the “Payment in installments” option at the payment stage. You will then be redirected to our partner Alma to pay for your order in installments — free of charge — over a maximum of 90 days.
Only available for the following countries: France, Spain, Belgium, Germany, and Italy.
For more information, you can consult Alma’s online help by clicking here.

We work with renowned partners to offer the best quality service regarding your payment.

Credit card payments are entirely secured on our website thanks to the Crédit Agricole (French bank) online payment security system. Your banking information is safely directed to Crédit Agricole e-transactions.

We use the 3D SECURE protocol to ensure a 100% secured payment.

Three payment options are available:

  • Secure payment CB / MasterCard / Visa / Bancontact / iDeal / SoFort / Giropay
  • PayPal secure payment
  • Apple Pay secure payment using Safari or Chrome on iPhone, iPad and Mac. A payment card must be registered in your Mobile Wallet for this option to be activated on the order page.
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