Sometimes some of our products are not customisable. But why? There are three possible scenarios:
- Either it is a new product and it is currently being tested by our Alsatian engraver. If the test proves to be successful, it will soon be available for engraving;
- Either the patterns of the design do not allow to clearly engrave the product;
- Either the material of the product does not allow engraving (for example, our glass teapots are not customisable).