Why are some of our products not customisable?

| on 1 April 2022

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Sometimes some of our products are not customisable. But why? There are three possible scenarios:

• Either it is a new product and it is currently being tested by our Alsatian engraver. If the test proves to be successful, it will soon be available for engraving;
• Either the patterns of the design do not allow to clearly engrave the product;
• Either the material of the product does not allow engraving (for example, our glass teapots are not customisable).