What is the warranty on Qwetch products?

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Qwetch guarantees its products for 2 years against manufacturing defects, upon reception date.

The non-respect of the use & care conditions voids the warranty. These conditions are searchable on every product page of the e-shop www.qwetch.com. In case of a default on a “limited series” or “customisation” product, Qwetch cannot guarantee to replace it with a similar product. If the defect is linked to a spare part (sealing joint, lid, filter, etc.), only the said spare part will be replaced.

To make a claim, please get in touch through our contact form and attach:

  • proof of purchase,
  • description of the problem encountered,
  • detailed photos of the product.

Before making a claim, please verify these 3 tabs hereunder:

(Your product does not keep hot or cold? Your product is not leakproof? Your product has been damaged during transport?)

#qwetch | @qwetch.fr
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