Qwetch products are made by specialists, whose technics and raw materials guarantee a high level of temperature conservation, whether hot or cold.
The vacuum insulated technology and the numerous quality controls, opperated along the production lines, ensure these great performances, even on small volume capacities.
Shipping costs differ depending on the method of delivery and destination.
France Metropolitan, Belgium, Germany, the Netherlands, Luxembourg, Austria, UK, Spain, Portugal, Ireland and Italy:
FOD (French Overseas Departments):
Countries of the European Union not listed above & Schengen Area:
Taxes and custom duties
International deliveries are subject to taxes and customs for countries outside of France and the Schengen Area.
Customs duties, taxes and various dues or impositions payable on importing goods are the client’s responsibility on reception of the parcel. The total of these taxes depends on the regulations in force in each destination country. We cannot inform the client of their exact amount. It is up to the client, therefore, to obtain the necessary information from the local authorities.
Once your order is placed, it is directly transmitted to our logistician for preparation and shipping, in order to deliver it as soon as possible.
Unfortunately, since orders are automated, we cannot modify or cancel them.
If your order includes a personalized bottle, it cannot be cancelled or refunded.
If your order does not include a personalized bottle, we advise you not to pick up the package in the pick-up or in case of home delivery, to leave a note of refusal of package to the attention of the mail man on your mailbox.
Your package will be returned to our warehouse, we can then proceed to the change of address or refund the order.
If you do not wish to return the entire order, you will find the return procedure in the Returns section.