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Why are some of our products not customizable?


Sometimes some of our products are not customizable. But why ? There are 3 scenarios:

  • Either this is a new product and it is being tested at our Alsatian engraver. If the test turns out to be qualitative, it will soon be available for engraving;
  • Either the design patterns do not allow properly readable engraving;
  • Either the product material does not allow engraving (for example our glass teapots are, in fact, not customizable).


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